COORDINATOR, NETWORK OPERATIONS - POPULATION HEALTH

Job Overview:

Coordinator for Network Operations enhances healthcare delivery by managing provider networks, analyzing data to improve health outcomes, and implementing strategies that address community health needs and reduce health disparities. This role bridges the operations of provider networks with the goals of population health, focusing on coordination, data-driven improvements, and ensuring access to care for specific patient groups

Job Requirements:

Bachelor's Degree in Business; or Healthcare Administration, or related field 

3-4 years experience in Healthcare business environment 

Strong organization and analytical skills
Experience in a healthcare setting, preferably with a focus on population health or network operations
Proficiency in data analysis tools and enterprise systems used for managing provider information
Understanding of healthcare laws, regulations, and managed care principles
 

Job Responsibilities:

Oversee the operational aspects of the provider network, including managing provider data, updating systems, and ensuring network efficiency and accuracy
Analyze health data, identify trends, and prepare reports to track key performance indicators (KPIs) and highlight areas for network improvement. 
Support the implementation and coordination of population health initiatives, which may involve patient education, care planning, and community outreach. 
Act as a liaison between healthcare providers, community organizations, and other stakeholders to foster collaboration and ensure program success
Ensure that all network operations and population health initiatives comply with relevant state and federal healthcare regulations and accreditation standards.

Other Job-Related Information:

Working Conditions:

Climbing - Rarely

Hearing: Conversation - Consistently

Hearing: Other Sounds - Frequently

Kneeling - Rarely

Lifting 50+ Lbs. - Rarely

Lifting <50 Lbs. - Occasionally

Pulling - Rarely

Pushing - Rarely

Reaching - Rarely

Sitting - Frequently

Standing - Rarely

Stooping - Rarely

Talking - Consistently

Use of Hands - Frequently

Color Vision - Occasionally

Visual Acuity: Far - Frequently

Visual Acuity: Near - Consistently

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service 

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone’s opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community