Specialty Pharmacy Clinical Manager

Specialty Pharmacy Clinical Manager – TriHealth

TriHealth is seeking a dedicated and experienced Specialty Pharmacy Clinical Manager to lead our Specialty Pharmacy Clinical Program. Under the general supervision of the Ambulatory/Specialty Pharmacy Manager and Vice President of Pharmacy Services, this role is responsible for developing and implementing medication use policies, clinical protocols, and process guidelines to ensure safe, effective, and cost-efficient pharmacotherapy for specialty patients.

Location: TriHealth Pharmacy Solutions at 4623 Wesley Ave, Cincinnati, OH 45212.

Job Overview:

Under general supervision of the Ambulatory/Specialty Pharmacy Manager and Vice President of Pharmacy Services, the Specialty Pharmacy Clinical Manager oversees and leads the Specialty Pharmacy Clinical Program.   The Manager is accountable for developing and implementing, medication use policies, procedures, process guidelines, and protocols to ensure the provision of safe, appropriate, and cost-effective pharmacotherapy for Specialty Pharmacy Patients.  Other responsibilities include ensuring compliance with clinical pharmacy practice standards as well as URAC/ACHC and applicable federal, state and local laws and regulatory standards, evaluating, developing, monitoring, and coordinating clinical pharmacy services that promote optimal patient outcomes and provides leadership and support to the Specialty Pharmacists and Technicians.  

Minimum Job Requirements:
   - Doctorate Degree in Pharmacy; PharmD
   - Pharmacist, must be licensed with the Ohio Board of Pharmacy (unrestricted)
   - 4-5 years' experience Progressive Leadership Pharmacy, Experience must be in Specialty Pharmacy with a focus on Clinical Pharmacy.

Job Responsibilities:

• Establishes, implements, and maintains disease/drug therapy management programs that help ensure safe, appropriate, cost-effective drug therapy and successful patient outcomes.
• Develops and implements policies, procedures for clinical pharmacy services, ensuring compliance with URAC/ACHC.
• Establishes, coordinates, implements clinical pharmacy activities with emphasis drug monitoring, clinical pathways, Pharmacoeconomics, and patient outcomes through detailed reporting systems. Responsible for working with medical and clinical pharmacy staff to launching clinical initiatives designed to improve overall patient care and managing drug expense throughout the network. Involvement and active participation in Quality Assurance Committees to provide input from pharmacy perspective on quality issues associated with patient care.
• Responsible for oversight of creation and validation of education and notification material for pharmacy and non-pharmacy (medical staff, nursing staff) communication. Educates health care professionals, students, patients, and the public regarding rational drug therapy. Develops communication systems to respond to patient medication related problems or emergency requests.
• Responsible for oversight of creation and validation of education and notification material for pharmacy and non-pharmacy (medical staff, nursing staff) communication. Educates health care professionals, students, patients, and the public regarding rational drug therapy. Develops communication systems to respond to patient medication related problems or emergency requests.
• Direct supervision of Specialty Clinical Pharmacists and Technician Navigators.  Provides timely feedback, mentoring, and coaching regarding performance.
• Works with direct reports to set group goals and priorities and leads ongoing process improvement. Follows the TriHealth Way of Leading Practices.
• Responsible for the development and implementation of clinical competency and education modules. 
• Supports department-based clinical goals which contributes to the success of the organization. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; attends conferences, seminars, and meetings, as required. Serves as preceptor for pharmacy students and residents. Supports the growth of specialty pharmacy services while maximizing 340B savings.

Working Conditions:
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Occasionally
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Reading - Consistently
Sitting - Frequently
Standing - Frequently
Stooping - Rarely
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Walking - Occasionally

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results: 

Achievement of Annual Pillar Goals: 
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance 

Leadership Competencies: 
TriHealth Way of Leading 
TriHealth Way of Serving 
Transformation Change 
Drive for Results 
Build Organizational Talent

Leadership Tactics: 
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles. 
Regularly Round on Team Members, using questions from the rounding log. 
- 25 or fewer team members = monthly 
- 26-50 team members = every other month 
- 51+ (and optional team members) = quarterly 

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages. 

Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD). 

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.

Job keywords:

Clinical Pharmacist, Hospital Pharmacist, Informatics Pharmacist, Pharm D (Pharmacy Doctor), Pharmacist in Charge (PIC), Pharmacy Coordinator, Pharmacy Informaticist, Pharmacy Services Clinical Coordinator, Registered Pharmacist, Retail Pharmacist