Specialty Care Coordinator

Join Our Team as a Specialty Care Coordinator!

At TriHealth, we are driven by a shared commitment to excellence and innovation in healthcare. We believe that every test, analysis, and result plays a vital role in our mission to provide the highest standard of care to our patients.

Join us in our mission to advance healthcare and improve lives. Apply today and be part of a team that is passionate about making a difference.

We offer career growth opportunities, and a comprehensive benefits package.

Location: 

• Good Samaritan Western Ridge - 6949 Good Samaritan Dr, Cincinnati, OH 45247

Work Schedule: 

• Full - Time (80 hours bi-weekly) 
• Day shift 
• Monday- Friday. No weekend or on call rotation

Incentives & Benefits: 

We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. 

https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

• Bachelor's Degree Graduate of an approved technical, professional, or vocational program in Healthcare; i.e. Medical Assisting, Surgical Technology, Health Administration, or similar (Required)

• 3 - 4 years’ experience Physicians Practice Setting (Required)

• Front office and back office operations of a physician practice, EMR and microsoft office 

• Participation in a National Professional Organization is desired

Job Overview:

• The responsibility includes coordination and oversight of the ongoing Multidisciplinary Clinics including collaboration with multispecialties, patients and caregivers. Responsibilities also include coordination and management of prescribed oral medications including prior authorizations, patient assistance, monitoring of oral compliance, etc.
   

Job Responsibilities:

• TRACKING: Coordinator will track necessary metrics and data, look for trends, and areas of improvement. 

• EDUCATION/AWARENESS: Coordinator will work to ensure patients understand treatment and management plans under the direct guidance of providers and physicians. 

• COLLABORATION: Works with a team of individuals for brainstorming, group discussions, and problem solving. Using a multidisciplinary approach to allow specialist from different departments to work together. 

• NAVIGATION/COORDINATION: Coordinates patient care across multiple healthcare providers to ensure they receive the best quality of care. Responsible for exchanging information between all participants in patients care. Ensuring resources are available to carry out the patients care. 

• PATIENT ADVOCACY: Coordinator will identify, review and make available medically reviewed educational resources for patients. Coordinator will identify barriers to care and then search for interventions to overcome such barriers, including financial aid, grant funding, support groups, etc.

Working Conditions:
Bending - Occasionally 
Climbing - Rarely 
Concentrating - Frequently 
Continuous Learning - Frequently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Frequently 
Interpersonal Communication - Frequently 
Kneeling - Occasionally 
Lifting <10 Lbs. - Frequently 
Lifting <50 Lbs. - Occasionally 
Pulling - Occasionally 
Pushing - Occasionally 
Reaching - Frequently 
Reading - Frequently 
Sitting - Frequently 
Standing - Frequently 
Stooping - Occasionally 
Talking - Consistently 
Thinking/Reasoning - Consistently 
Use of Hands - Consistently 
Color Vision - Consistently 
Visual Acuity: Far - Frequently 
Visual Acuity: Near - Frequently 
Walking – Frequently

TriHealth SERVE Standards and ALWAYS Behaviors:
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 

Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Job Keywords: Registered Nurse, Nurse, Care coordinator