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As a Phlebotomist at TriHealth, you play a vital role in patient care by efficiently collecting and processing blood specimens for diagnostic testing using state-of-the-art equipment. You ensure specimen integrity, maintain accurate documentation, follow safety protocols, and serve patients with compassion, providing a reassuring and professional experience for individuals of all ages while supporting laboratory operations.
Location: Good Samaritan Hospital at 375 Dixmyth Avenue, Cincinnati, OH 45220
Work hours:
- Full-time, 64 hours bi-weekly
- Days
- Weekend and holiday rotation
Job Overview: This position serves as a liaison for a wide range of laboratory customers, ensuring high-quality service and specimen collection. Responsibilities include procuring quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing in accordance with CLIA, TJC, and CAP guidelines. Additionally, the role may involve performing EKGs for outpatients.
The position requires handling customer inquiries, gathering necessary data for service and billing, answering questions, and resolving issues. Documentation must comply with OIG guidelines, including accurate interpretation and transcription of physician orders and LIS/HIS order entry.
This position may also involve receiving incoming specimens, entering patient demographics and test orders in LIS/HIS systems, labeling specimens, and distributing them to appropriate lab departments for testing.
Job Requirements:
- High School Diploma or GED
- Phlebotomy certification (preferred)
- No equivalent experience in lieu of degree
- 1-2 years of experience in Phlebotomy
Job Responsibilities:
- Adhere to protocols ensuring safety, confidentiality, and sample integrity
- Maintain accurate documentation within expected timeframes
- Ensure specimen integrity through proper identification, data collection, and handling
- Take initiative to manage complex tasks as needed
- Prioritize accuracy throughout the collection process, ensuring timely and precise work
Working Conditions:
- Climbing – Occasionally
- Concentration – Consistently
- Continuous Learning – Frequently
- Hearing (Conversation & Other Sounds) – Consistently
- Interpersonal Communication – Consistently
- Kneeling – Occasionally
- Lifting (<10 lbs.) – Consistently
- Lifting (11-50 lbs.) – Frequently
- Lifting (50+ lbs.) – Rarely
- Pulling/Pushing – Occasionally
- Reaching – Consistently
- Reading – Consistently
- Sitting – Consistently
- Standing – Consistently
- Stooping – Occasionally
- Talking – Consistently
- Thinking/Reasoning – Consistently
- Use of Hands – Consistently
- Color Vision – Consistently
- Visual Acuity (Far & Near) – Consistently
- Walking – Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community |
