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The Phlebotomist plays a vital role in our healthcare team, performing specimen collections across various settings including physician offices, draw sites, and health fairs. This position operates independently, requiring precise patient identification, accurate specimen collection, and proper handling procedures. The ideal candidate will combine technical expertise with strong patient care skills.
WORK HOURS
• Full Time• 80 hours bi-weekly • Day shift • No weekend or Holiday commitment
MINIMUM QUALIFICATIONS
Required: • High School Diploma or GED • Formal Phlebotomy training • 1-2 years Phlebotomy experience • Strong data entry skills • Excellent communication abilities
Preferred: • Phlebotomy Certification • Experience with pediatric draws • Experience with difficult venipunctures
ESSENTIAL RESPONSIBILITIES
- Patient Care & Specimen Collection • Perform accurate patient identification and verification • Execute proper specimen collections, including: - Routine venipunctures - Difficult draws - Pediatric collections • Navigate Healthcare Information Systems (HIS) • Process laboratory orders efficiently • Ensure proper specimen labeling and preparation
- Quality & Safety Management • Maintain regulatory documentation • Follow standing orders precisely • Comply with waste removal protocols • Participate in safety procedures including fire drills • Adhere to quality assurance standards
- Professional Skills • Demonstrate strong organizational abilities • Manage multiple priorities effectively • Exercise independent judgment • Apply problem-solving skills • Maintain attention to detail • Handle high-volume workload
- Communication & Service • Interact professionally with patients • Coordinate with healthcare providers • Communicate with family members • Provide exceptional customer service • Document procedures accurately
- Technical Knowledge • Apply laboratory terminology correctly • Follow proper specimen handling protocols • Maintain current knowledge of procedures • Implement quality assurance measures • Complete required documentation
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
- Physical Demands - Consistent Requirements (Throughout Shift) • Standing and walking • Reaching and use of hands • Lifting up to 10 pounds • Pulling specimens/supplies • Sitting for computer work • Visual tasks (near and far acuity) • Color vision discrimination • Fine motor control
- Movement Requirements • Frequent climbing between locations • Occasional kneeling and stooping • Consistent walking throughout facility • Regular pushing of carts/equipment • Lifting up to 50 pounds consistently • Occasional lifting over 50 pounds
- Sensory & Communication Requirements • Clear verbal communication • Active listening skills • Ability to hear various sounds • Constant interpersonal interaction • Visual acuity for specimen handling • Color discrimination for specimens
- Cognitive Requirements • Sustained concentration • Continuous learning • Critical thinking • Complex problem-solving • Multi-tasking ability • Attention to detail
- Additional Physical Considerations • Extended periods of standing • Repetitive motion tasks • Computer screen viewing • Manual dexterity for venipuncture • Ability to maintain balance
Note: This position requires the physical capability to perform these tasks with or without reasonable accommodation. The role demands sustained physical activity throughout the shift with various lifting, moving, and precision requirements.
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community
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