Manager Care Management

Full Time Day-Salaried

BETHESDA NORTH CARE MANAGEMENT

Job Overview:

This position is responsible for planning, organizing, directing and coordinating all department activities for GSH or Bethesda Care Management and Clinical Documentation. This responsibility includes the management and support of staff, information systems, space, and processes of the department in accordance with established corporate strategies and financial goals. Both management and staff interact with all clinical and medical personnel across all hospital inpatient and outpatient service lines.

Job Requirements:

Associate's Degree in Nursing; Incumbent must be actively pursuing BSN and must obtain BSN within 2 years of assuming role
Registered Nurse, Current Ohio licensure
Understanding of Healthcare reimbursement and the revenue cycle 
Proven expertise in clinical area 
Proven success with physician communications and critical thinking skill
2-3 years experience Management 
5-7 years experience recent clinical experience in a hospital setting or relevant clinical setting

Job Responsibilities:

Other Job-Related Information:

Direct Report FTEs = 30-39

Working Conditions:

Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Rarely
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Sitting - Consistently
Standing - Rarely
Stooping - Rarely
Talking - Consistently 
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results: 

Achievement of Annual Pillar Goals: 
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance 

Leadership Competencies: 
TriHealth Way of Leading 
TriHealth Way of Serving 
Transformation Change 
Drive for Results 
Build Organizational Talent

Leadership Tactics: 
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles. 
Regularly Round on Team Members, using questions from the rounding log. 
- 25 or fewer team members = monthly 
- 26-50 team members = every other month 
- 51+ (and optional team members) = quarterly 

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages. 

Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD). 

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.