ED Technician

Job Overview: 

Responsible for performing patient care in accordance with training, scope of practice, hospital policies, procedures and standards of care. In addition, the Emergency Department (ED) Technician works as a cardiac monitor watcher, unit secretary, and inventory control specialist.

Job Requirements:

Education:

• Required: 

High school diploma or equivalent.

• Preferred:

o Certified Medical Assistant (CMA).

o Emergency Medical Technician (EMT).

o Paramedic.

Experience:

• Required:

o N/A

• Preferred:

o 1 year of ED Technician experience.

o 1 year of CMA experience.

o 1 year of EMT experience.

o 1 year of Paramedic experience

Job Responsibilities:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

• Works collaboratively with team members to ensure patient safety and optimal outcomes. Listens and follows the 

delegation requests from physicians, advanced practice providers, nurses, and senior ED Technicians.

• Interacts professionally with patients and family.

• Obtains, documents, and communicates patients’ vital signs to the nurse.

• Observes patients for safety which could include fall, elopement, and/or suicide risks.

• Charts observations in the electronic medical record (EMR).

• Performs procedures based on training that may include performing electrocardiograms (EKGs), reading cardiac monitor rhythms, placing urinary catheters, orthopedic splinting, wound care, and cardiopulmonary resuscitation (CPR).

• Cares for patients including assisting patients with toileting, bathing/cleaning, transporting while utilizing wheelchairs and stretchers, and using language interpretation tools.

• Performs unit secretarial duties that may include answering phones, planning patient transfers, documenting vital signs and monitor rhythms, ordering supplies, and performing inventory.

• Maintains a safe environment for patients and personnel by utilizing and enforcing principles of infection control and safety practices, including universal precautions. This includes but is not limited to cleaning and disinfecting equipment, rooms, and stretchers, dusting and cleaning department, spills, emptying trash cans, and decreasing clutter.

• Participates in the department’s Performance Improvement Plan as appropriate to the job responsibilities, including Quality Measures and Customer Service Measures.

• Possesses knowledge of hospital policies and the functions of the other departments.

• Ensures compliance with all Regulatory Standards, organizational policies and procedures, as well as patient care protocols.

• Maintains competency through departmental and organizational core competencies. Completes all required education and keeps education file up to date

Working Conditions:

Bending - Frequently
Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Frequently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Frequently
Kneeling - Occasionally
Lifting <10 Lbs. - Frequently
Lifting 50+ Lbs. - Frequently
Lifting <50 Lbs. - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Reading - Consistently
Sitting - Occasionally
Standing - Frequently
Stooping - Occasionally
Talking - Frequently
Thinking/Reasoning - Frequently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS...
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community