Bereavement Supervisor - Hospice of Cincinnati

Step into a meaningful role within our Hospice Care Team as Bereavement Supervisor dedicated to supporting patients and families during some of life’s most vulnerable moments.  You’ll serve as a trusted resource for nurses, physicians, caregivers, and loved ones, helping maintain comfort, dignity, and continuity of care.

This opportunity is ideal for someone who is compassionate and confident working independently in a field-based or home‑care setting. A passion for supporting colleagues, providing calm reassurance, and upholding the highest standards of patient-centered care will make you an invaluable part of our hospice mission.

Location:

Hospice of Cincinnati – 4310 Cooper Rd, Cincinnati, OH 45242

Work Schedule:

• Day Shift (40 hours weekly)

• Hours – 8am-4:30pm

• Incentives & Benefits: 

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. Please use the link to view TriHealth’s benefits: https://careers.trihealth.com/what-we-offer/benefits  

To explore more about Hospice and the care we provide click the link below:

 https://hospiceofcincinnati.org/

Job Overview:

This position is responsible for the day to day operation of the Hospice of Cincinnati Bereavement Counselors. The supervisor is under the direction of the Director of Grief and Support Services. Responsibilities include scheduling and assignments of team members, staff evaluations, employee relations issues and working within budget goals. The Supervisor will be responsible for all TriHealth Way of Leading processes and requirements. The Supervisor will continue to maintain clinical responsibilities.

Job Requirements:

Master's Degree in Social Work, Counseling, or Chaplaincy LPC, LSW or BCC (Required)
4 - 5 years experience Professional counseling, social work, or chaplaincy (Required)
Counseling, Social Work or Chaplaincy 
Knowledge of counseling principles with children and adults 
Knowledge of community resources 
Training in grief and loss 
Crisis intervention 
Stress reduction 
Computer aptitude and knowledge of computerized medical records
Independent Social Worker Supervisor 
Licensed Professional Clinical Counselor 
Other Clinical Pastoral Education

Job Responsibilities:

Assesses all bereaved clients presenting for services. Applies appropriate interventions for bereaved clients designated as "high risk" and knowledge/identification of complicated grief reactions. Develops care plan and provides ongoing support. 
Provides professional grief counseling on an individual basis to bereaved family members, as well as community bereaved, to support grief issues and concerns., 
Facilitates varying types of grief support groups 
Documents all contacts in the electronic medical record; completes bereavement assessments as well as documentation of ongoing contacts. 
Develops collegial relationships with community-based professionals in order to facilitate referrals of HOC bereaved clients when issues outside of grief issues complicate the client’s grief work. 
Participates in grief support functions, including HOC Memorial Services; works with community members to offer large-scale grief consultative services in response to community-based tragedies 
Oversees the day to day operations of the bereavement team, including scheduling, team evaluations, employee relations issues and working within budget goals.

Working Conditions:

Bending - 
Climbing - Occasionally 
Concentrating - Consistently 
Continuous Learning - Consistently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - 
Interpersonal Communication - Consistently 
Kneeling - Rarely 
Lifting <10 Lbs. - Rarely 
Lifting 50+ Lbs. - Rarely 
Lifting <50 Lbs. - Rarely 
Pulling - Rarely 
Pushing - Occasionally 
Reaching - Occasionally 
Reading - Consistently 
Sitting - Consistently 
Standing - Frequently 
Stooping - Occasionally 
Talking - 
Thinking/Reasoning - Consistently 
Use of Hands - Occasionally 
Color Vision - Consistently 
Visual Acuity: Far - 
Visual Acuity: Near - 
Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

Achievement of Annual Pillar Goals: 
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies: 
TriHealth Way of Leading 
TriHealth Way of Serving 
Transformation Change 
Drive for Results 
Build Organizational Talent

Leadership Tactics: 
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles. 
Regularly Round on Team Members, using questions from the rounding log. 
- 25 or fewer team members = monthly 
- 26-50 team members = every other month 
- 51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.