Senior Clinical Quality Consultant
- Req Number: 302891
- Job Type: Full time
- Address: 10500 Montgomery Rd
- City, State: Montgomery, OH
- Posted Date: 6/30/2025
| Job Overview: The Senior Clinical Quality Specialist reports to the Clinical Quality Resources Department Manager. This team member assists with the delivery of workplace strategies within a system structure that positively impact and drive change to attain organizational goals. The Senior Clinical Quality Specialist requires an advanced level of knowledge and experience for the successful management of daily quality monitoring and improvement activities of Medical Staff Departments / Specialty / Service Lines. This position requires a professional who is comfortably independent in analyzing data, managing workloads of others, and in communicating actionable recommendations for department / system leadership to support TriHealth goals and objectives. Job Requirements: Bachelor's Degree in Nursing with minimum 3 years clinical quality / improvement experience and specialty certification. OR Master's Degree in Nursing (or another master's degree associated with healthcare) and 3 years clinical quality / improvement experience Cardiopulmonary Resuscitation (CPR) Registered Nurse Current Ohio licensure Knowledge in field of specialty Knowledge of Quality assessment and Quality improvement techniques, i.e. medical chart review Excellent communication skills Customer service skills Experience in Data Analysis and Statistical Reporting 4-5 years experience Clinical Nursing 3-4 years experience Professional Healthcare Job Responsibilities: Works directly with System Chiefs and designated Department and QA Committee Chairs to direct and manage department activities across the specialty, including the development of at least one priority goal each year to improve a process within the Service Line after careful analysis of system issues that have arisen during the QA Committee's review of cases. Builds effective teams and has responsibility for the each team member's performance in the areas of engagement, support of Medical Staff activities, and improved outcomes. Develops effective high-performing teams to meet system expectations. Serves the specialty including the development and implementation of workflows that support system needs, applies system-thinking approaches to educate multi-disciplinary teams, and exhibits creative problem solving skills to manage ever-changing needs in a healthcare environment while supporting the organization’s mission, vision, and values. Contributes to performance appraisals of Clinical Quality Specialists serving large Medical Staff Departments / Specialties / Service Lines requiring dual Clinical Quality Specialist support. Shares responsibility with the Manager for annual evaluation and identifying improvement opportunities that support team member growth and development should this be the case. Participates and collaborates n the development and support of quality dashboards and other venues of public reporting such as Health Grades and Data Registries. Interfaces with Senior Leadership, Service Line Administrators, System Chiefs, and Department / Section Chairs to provide standardized practices across the system to ensure consistency and uniformity are routinely followed. Supports data review and analysis for the Service Line reports to the Continuous Performance Improvement Committee (CPIC). Directs engagement to meet regulatory / compliance requirements; full participation in survey rounding with state / national surveyors from accrediting bodies such as The Joint Commission and the Ohio Department of Health are required. Serves as liaison to Nursing and Medical Education through active participation in different venues under the Nursing Division or Graduate Medical Education. Such examples include Resident Performance Improvement and Nursing Quality Council; other opportunities primarily facilitated by Nursing or Medical Education within the hospital or across the system also applicable. Other Job-Related Information: Moderate to high comfort level in using Microsoft Office products. Working Conditions: Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Interpersonal Communication - Consistently Kneeling - Rarely Lifting <10 Lbs - Rarely Lifting 50+ Lbs - Rarely Lifting 11-50 Lbs - Rarely Pulling - Rarely Pushing - Rarely Reaching - Frequently Reading - Consistently Sitting - Consistently Standing - Frequently Stooping - Frequently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community |
