Scheduling Coordinator II- Hospice of Cincinnati
- Req Number: 301928
- Job Type: Full time
- Address: 4310 Cooper Rd
- City, State: Blue Ash, OH
- Posted Date: 6/2/2025
| Job Overview: Under the direction of the supervisor/manager, provides basic Scheduling Coordinator functions related to centralized scheduling activities (ie, scheduling, reception, maintaining patient records). Also provides advanced clerical support (ie reporting), coordinating global staffing needs in the ongoing scheduling cycle. This position works proactively and collaboratively with the applicable patient care units and/or departments to reduce last minute staffing deficits in an effort to minimize the utilization of premium labor. This position demonstrates proficient communication, organizational and work management skills in a highly confidential and sensitive nature. Job Requirements: Associate's Degree in Business Equivalent experience accepted in lieu of degree Proficient PC skills Microsoft Office Suite & Excel Strong analytical, organizational, interpersonal, and customer service skills required Word processing Spreadsheet Database development 1-2 years experience Clerical Previous related experience Staffing and/or scheduling experience required Job Responsibilities: Other job-related information: Working Conditions: Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting <10 Lbs - Frequently Lifting 50+ Lbs. - Rarely Lifting 11-50 Lbs - Occasionally Pulling - Rarely Pushing - Occasionally Reaching - Rarely Reading - Consistently Sitting - Consistently Standing - Rarely Stooping - Rarely Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community |
