Revenue Cycle and Denials Analyst

Job Overview:

Responsible for implementing, designing and providing support for business and administrative analystics within the revenue cycle functional areas with specific focus on denials. Develops dashboards and reports with key performance indicators, metrics, data points, and formulas to support management objectives. Assists revenue cycle leaders in working closely with business leaders, physicians and other department leaders to investigate and design strategic initiatives in order to improve revenue cycle statistics, reporting capabilities and overall performance. Participates in the determination of how processes can be aligned with best practices to achieve optimal results, measurable change, and a quantifiable, positive contribution. Responsibilities to include: Preparing monthly reports for Hospital and Physician Revenue Cycle leadership; Analyzes quanlitative and quantitative data as necessary throughout the course of a project including the development of data collection strategies; Analyzes denials of both Hospital and Physician reibursement and determines root causes and trending by payor and/or service line; Works closely wtih Revenue Cycle Leadership to create and maintain dashboards, KPI metrics, and comparisons to best practice; Prepares ad hoc reporting support for deep-dive analytics for Revenue Cycle Leadership or Business Leaders; Organizes statistical findings; interprets, simplifies and presents information in order to champion initiatives to support data integrity and overall revenue cycle performance and efficiency

Job Requirements:

Bachelor's Degree
Expertise in data extraction and database queries 
Ability to identify, analyze, synthesize information and recognize trends 
Excellent communication and problem solving skills
2-3 years experience Technical Healthcare 

Job Responsibilities:

Improvement in Cash as a % of Net Revenue
Improvement in Initial and Fatal Denial Rate
Decrease in Bad Debt
Reduction in Days AR

Other Job-Related Information:

Working Conditions:

Climbing - Rarely
Concentrating - Consistently
Continous Learning - Frequently
Hearing: Conversation - Occasionally
Interpersonal Communication - Frequently
Kneeling - Rarely
Lifting <10 Lbs - Rarely
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Reading - Occasionally
Sitting - Frequently
Standing - Occasionally
Stooping - Rarely
Thinking/Reasoning - Consistently
Use of Hands - Rarely
Color Vision - Frequently
Walking - Occasionally

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community