|
At TriHealth, we're searching for a dedicated Lead Credentialing Coordinator to join our Medical Staff Services team—a dynamic professional who thrives in collaboration, embodies a servant attitude, and excels under pressure. This critical role supports our mission of delivering safe, high-quality patient care by overseeing the credentialing and reappointment process, providing essential executive support, and fostering strong, trustworthy relationships across medical staff leadership.
Location: 4750 Wesley Ave. Norwood, OH 45212
Work hours:
- Full-time, 80 hours bi-weekly
- Day shift
- This is an on-site position based in Norwood, OH, collaborating directly with the Medical Staff Services team to ensure a seamless process. Remote work is not available for this role.
Job Overview:
This position reports to the Director of Medical Staff Services and plays a critical role in credentialing and processing applications for initial appointment, facilitating reappointments, and providing executive support for Credentials and Medical Executive Committee activities.
The Lead Credentialing Coordinator serves as a key resource for colleagues and medical staff leadership, ensuring the competency of practitioners to provide safe, high-quality patient care. This role is essential in reducing organizational liability and ensuring practitioners' physical ability to fulfill patient care responsibilities.
Key responsibilities include developing and maintaining credible processes, routinely auditing and reviewing applications for medical staff appointment and privileges and conducting diligent data collection and evaluation. The Lead Credentialing Coordinator must exercise critical thinking and judgment in identifying potential concerns related to licensure, education, training, or current competence.
In a fast-paced environment, the Lead Credentialing Coordinator must independently prioritize multiple tasks, maintain confidentiality of physician data, and exhibit excellent verbal, written, and interpersonal communication skills. Professionalism, diplomacy, and proactive follow-up are essential in addressing potential concerns and fostering collaborative relationships.
Job Requirements:
- High School Diploma or GED Degree (Required)
- 1 - 2 years of business school, college, university or specialty certification. (Required)
- 3 - 4 years of professional experience. (Required)
- Medical staff credentialing or healthcare credentialing
- Certified Professional Medical Services Management (CPMSM) Required
Job Responsibilities:
- Timely credentialing/processing of applications for initial appointment and reappointments.
- Performs executive support for Credentials and Medical Executive Committee activities.
- Provides needed support and guidance to colleagues and medical staff leadership in determining the competency of practitioners.
- Monitors continuous development and maintenance of a credible process including routine auditing and reviewing of applications for Medical Staff Appointment/Privileges.
- Guides and ensures appropriate follow-up and action to address any potential concerns related to credentialing and privileging.
Other Related Information:
The Lead Credentialing Coordinator works under the supervision of the Director of Medical Staff Office and the Vice President Quality & Accreditation. This position serves as the Lead credentialing coordinator in the Medical Staff Office.
Working Conditions:
- Climbing: Rarely
- Concentrating: Consistently
- Hearing (Conversation): Consistently
- Interpersonal Communication: Consistently
- Kneeling: Occasionally
- Lifting (11-50 lbs): Occasionally
- Pulling: Rarely
- Pushing: Occasionally
- Reaching: Rarely
- Reading: Consistently
- Sitting: Consistently
- Standing: Rarely
- Stooping: Occasionally
- Thinking/Reasoning: Consistently
- Use of Hands: Consistently
- Color Vision: Occasionally
- Walking: Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community
Job keywords:
Credentialing, Healthcare administration, Medical staff services, Certified Provider Credentialing Specialist (CPCS), Certified Professional Medical Services Management (CPMSM), Medical executive support, Physician credentialing, Regulatory compliance (CAP, OSHA, JCAHO, HIPAA) |
