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Job Overview:
The Credentialing Coordinator plays a vital role in ensuring the accuracy and compliance of medical staff credentials. This position is responsible for managing applications, verifying credentials, and maintaining strict confidentiality of physician data. The role requires attention to detail, strong organizational skills, and the ability to support credentialing committees efficiently.
Location: 4750 Wesley Ave. Norwood, OH 45212
Work hours:
- Full-time, 80 hours bi-weekly
- Day shift
- This is an on-site position based in Norwood, OH, collaborating directly with the Medical Staff Services team to ensure a seamless process. Remote work is not available for this role.
Job Requirements:
- High School Diploma or GED (Required)
- 1–2 years of experience in healthcare (Required)
- 1–2 years of administrative support experience (Required)
- Strong organizational skills and attention to detail
- Proficiency in data management and verification processes
Key Responsibilities:
- Process initial medical staff applications, reviewing, verifying, and following up on required documentation.
- Prepare and manage reappointment applications, ensuring compliance with credentialing standards.
- Analyze applicant information to determine eligibility and compile provider-specific data for review.
- Investigate and resolve discrepancies or potentially adverse findings from applications and primary sources.
- Verify expirable documents using appropriate Primary or Equivalent Source Verification methods.
- Maintain accurate records within the credentialing database, ensuring up-to-date provider information.
- Assist with the administrative support of the Credentials Committee and its leadership.
- Ensure strict confidentiality and compliance with relevant credentialing standards and regulations.
Working Conditions:
- Primarily office-based with occasional standing and walking
- Frequent use of computers and credentialing databases
- Requires concentration, reasoning, and interpersonal communication
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
•Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
•Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
•Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
•Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
•Offer patients and guests priority when waiting (lines, elevators)
•Work on improving quality, safety, and service
Respect: ALWAYS…
•Respect cultural and spiritual differences and honor individual preferences.
•Respect everyone’s opinion and contribution, regardless of title/role.
•Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
•Value the time of others by striving to be on time, prepared and actively participating.
•Pick up trash, ensuring the physical environment is clean and safe.
•Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
•Acknowledge wins and frequently thank team members and others for contributions.
•Show courtesy and compassion with customers, team members and the community |
