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PT day, great benefits! Works in beautiful Oxford, OH at Miami University Student Health Services - the clinic follows academic calendar working some Saturday's during the school year and mandatory low census during university breaks - great for those with kids or wanting time off during the summer or winter break.
This position will help manage patient registration, insurance processing/verification, medical records and patient call volume. Coordinate the results process by ensuring that results are mailed on a timely basis. The incumbent will work closely with billing to ensure the proper documentation is sent to the correct MCO, billing and company Workers’ Compensation departments. This will ensure quicker payment for services.
Job Requirements:
High School Degree
Basic Life Support for Healthcare Providers (BLS)
Proficiency in Spelling, Grammar, Typing and Transcription skills
Accurate data entry skills
Basic mathematical skills
Communication and Interpersonal skills
3-4 years experience customer service or clerical
Job Responsibilities:
Other job-related information:
Our office is open Monday - Friday and Saturday during the academic year and Monday - Friday during breaks. Our office patient volume is determined by when Miami University Students are on campus. During summer break, winter break and spring break our volume is low and employee hours will be reduced.
Working Conditions:
Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Sitting - Consistently
Standing - Rarely
Stooping - Occasionally
Talking - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community |
