Driver - PACE Program

TriHealth is actively recruiting for a Manager to oversee the PACE of Cincinnati PACE Center located in Norwood Ohio. Program of All-Inclusive Care for the Elderly (PACE) is a Medicare and Medicaid program that helps people meet their health care needs in the community instead of going to a nursing home or other care facility.

Job Overview:

The PACE Driver is responsible for safely and courteously transporting PACE participants. The position requires interaction with PACE staff, participants, caregivers, and contracted providers.

Work Hours:

• Full-time position: 80 hours bi-weekly
• Day shift

Job Requirements:

High School Diploma or GED (Preferred)
1 - 2 years of experience transporting individuals with special mobility needs. (Preferred)
Basic Life Support (BLS) Preferred

Job Responsibilities:

Operates PACE vehicles to transport PACE participants to and from participant homes and the PACE Center and to and from medical appointments, and other destinations in the community. 
Assists participants on and off vehicles safely and courteously. 
Supports the IDT in coordinating 24-hour care delivery and observes participants for changes in their physical, mental, emotional, and social functioning and reports changes to the appropriate PACE staff member. 
Inspects and maintains vehicles in a clean, safe, and orderly manner. Reports observed vehicle maintenance or safety issues to the Transportation Coordinator or Center Manager. 
Effectively communicates with participants, caregivers, and PACE staff regarding participant transportation needs. 
Uses transportation coordination software to navigate and complete trip data. 
Follows protocols established for providing quality and consistent transportation services to participants. Completes documentation as required.

Working Conditions:

Bending - Occasionally 
Climbing - Rarely 
Concentrating - Consistently 
Continuous Learning - Consistently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Consistently 
Interpersonal Communication - Consistently 
Kneeling - Rarely 
Lifting <50 Lbs. - Occasionally
Pulling - Frequently 
Pushing - Frequently 
Reaching - Frequently 
Reading - Consistently 
Sitting - Consistently 
Standing - Frequently 
Stooping - Rarely 
Talking - Consistently 
Thinking/Reasoning - Consistently 
Use of Hands - Consistently 
Color Vision - Consistently 
Visual Acuity: Far - Consistently 
Visual Acuity: Near - Consistently 
Walking - Occasionally

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... 
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello" 
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist 
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... 
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met 
• Offer patients and guests priority when waiting (lines, elevators) 
• Work on improving quality, safety, and service

Respect: ALWAYS... 
• Respect cultural and spiritual differences and honor individual preferences. 
• Respect everyone's opinion and contribution, regardless of title/role. 
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... 
• Value the time of others by striving to be on time, prepared and actively participating. 
• Pick up trash, ensuring the physical environment is clean and safe. 
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... 
• Acknowledge wins and frequently thank team members and others for contributions. 
• Show courtesy and compassion with customers, team members and the community