| Job Overview
The Lead Pharmacy Technician plays a critical role in hospital pharmacy operations, supporting the preparation and distribution of medications across inpatient, outpatient, emergency, and surgical units. In addition to performing advanced technical duties—including sterile compounding and handling hazardous substances—this position serves as a subject matter expert and team lead, guiding Pharmacy Technicians and resolving escalated issues. The role requires flexibility across multiple pharmacy areas to maintain broad competency. Job Requirements
- High School Diploma or GED
- Active Certified Pharmacy Technician (CPhT) credential
- Accepted certifications: PTCB or ExCPT (National Healthcareer Association)
- Active registration with the Ohio Board of Pharmacy as a Certified Pharmacy Technician
- Must be able to compound sterile products and maintain a sterile environment
- Excellent interpersonal and leadership skills
- Minimum 1 year of experience as a Pharmacy Technician II
- Must become chemotherapy-trained upon promotion
Key Responsibilities
- Perform and oversee unit dose dispensing, non-sterile and sterile compounding, and IV medication preparation
- Handle hazardous medications in compliance with safety protocols
- Maintain inventory, rotate stock, and manage controlled substances (CII–CV) using systems like Pyxis and CII Safe
- Operate and maintain pharmacy automation systems; troubleshoot and report issues
- Access and update patient records, process Rx messages, and print labels in the EHR
- Lead and mentor Pharmacy Technicians; resolve workflow challenges and escalate issues as needed
- Collaborate with supervisors on process improvements and team development
- Participate in hiring, training, performance evaluations, and scheduling (Kronos)
- Ensure compliance with pharmacy policies, standards of work, and regulatory requirements
- Identify and address patient safety concerns related to medication use
Additional Information
- Must be willing and able to compound hazardous medications as needed
- Exposure to hazardous and toxic substances is expected
- Leadership responsibilities include training, mentoring, and performance feedback for Technician I–IV levels
Working Conditions This role requires a mix of physical tasks, cognitive focus, and interpersonal engagement in a dynamic healthcare environment, including:
- Consistently: Concentrating, Continuous Learning, Hearing (Conversation), Interpersonal Communication, Lifting under 10 lbs, Reaching, Reading, Standing, Thinking/Reasoning, Use of Hands, Color Vision
- Frequently: Stooping, Pushing, Walking
- Occasionally: Lifting 11–50 lbs, Sitting
- Rarely: Climbing, Kneeling, Lifting over 50 lbs, Pulling
Employees must maintain alertness and agility throughout the day, with regular movement and attention to patient safety, communication, and detailed workflows.
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community |
