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Shift: Full-Time Days: 40-hour week (7am-3:30pm)
Unit/Location: Ortho - 8q - Good Samaritan Hospital
The Orthopedic Surgery Unit at Good Samaritan Hospital is a 21-bed unit dedicated to providing exceptional care to adult and geriatric patients recovering from a wide range of orthopedic procedures. From joint replacements to complex fracture repairs, the team specializes in helping patients regain mobility and independence. This fast-paced, hands-on unit combines expert surgical recovery care with a patient-centered approach, ensuring optimal outcomes and a smooth transition from hospital to home. This unit has garnered the esteemed Gold Seal Certification from The Joint Commission as an Orthopedic Center of Excellence for all total joint surgeries because of our high, exceptional performance on the outlined metrics and quality patient experience our patients receive.
Job Overview
Under the direction of the supervisor, this position is responsible for the daily distribution of resources and facilitating patient throughput. This position develops new processes and implements new procedures including training staff as needed, also maintains accuracy of data and tasks. Performs competency evaluations of clerical personnel. This position also performs the duties of a unit coordinator as required, must meet all requirements and demonstrates ongoing proficiency in required skills. Maintains schedules, assists in maintaining payroll, and acts as back up with unit coordinator duties. Maintains inventory of forms and ordering of supplies.
Job Requirements
High School Degree
Knowledge of computer systems and able to perform computer tasks
1-2 years experience in a related field
Job Responsibilities:
Other Job-Related Information
Working Conditions
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Reading - Consistently
Sitting - Consistently
Standing - Rarely
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
•Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
•Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
•Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
•Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
•Offer patients and guests priority when waiting (lines, elevators)
•Work on improving quality, safety, and service
Respect: ALWAYS…
•Respect cultural and spiritual differences and honor individual preferences.
•Respect everyone’s opinion and contribution, regardless of title/role.
•Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
•Value the time of others by striving to be on time, prepared and actively participating.
•Pick up trash, ensuring the physical environment is clean and safe.
•Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
•Acknowledge wins and frequently thank team members and others for contributions.
•Show courtesy and compassion with customers, team members and the community |
