Business Intelligence Analyst

A Business Intelligence Analyst in this role will be working with HR data, you will leverage your expertise in Oracle systems and FDI reporting to drive meaningful insights and strategic workforce decisions. This role demands strong analytical skills and prior experience in data analysis, ensuring the ability to interpret complex HR metrics and provide actionable recommendations. While SQL coding experience is preferred, it is not required—however, a keen aptitude for data visualization, trend analysis, and stakeholder collaboration will be essential for success.

 

Job Overview:

The Business Intelligence Analyst will develop ad hoc reports and lists as required leveraging business intelligence and visualization tools. Develops standardized dashboards for product lines per departmental standards. Works with the data engineer to determine ideal data sources. Coordinates the scheduling of reports in production. Translates business user questions into data solutions.  This will also include developing relationships and interacting with the customer base (both virtually and in-person) regularly to track business outcomes. Increase customer's knowledge of the existing business intelligence and analytics products provided to drive engagement and get business buy-in.

Works with cross-functional teams to identify necessary data sources and analyzes methods to address key stakeholder customer needs. Learns organization's business strategies and aligns work to achieve business goals. This includes researching and developing key performance indicators for the business. Applies the appropriate project management methodology – Agile to meet product requirements.

 

Job Requirements:

Bachelor's Degree in Health Administration Business Administration, Health Information Management, Business Analytics, Information Technology, Business Intelligence or related

Equivalent relevant experience accepted in lieu of degree

Tableau Desktop Specialist (<1yr)

Epic Cogito Fundamentals(<1yr)

Epic Caboodle Fundamentals

Epic Clarity Fundamentals

Excel, Tableau or PowerBI, Epic Cogito

2-3 years Professional experience in Health Administration Health Information Management, Public Health, Business Administration preferred

2-3 years Technical Information Systems Business Analytics, Information Technology, Business Intelligence or related preferred

 

Location:

• Must be within 120 miles of Cincinnati for in-office meetings, trainings, team projects, etc. 
• Work from home

 

Work Hours:

• Full-time position: 80-hours bi-weekly
• Day shift

 

Job Responsibilities:

Demonstrate ability to use existing Tableau BI products and other premade tools to inform customers on what happened. (Measured by observation). Need additional information here to understand who and where these issues are derived from.  Help to communicate the level of this position.
Communicate and coordinate with customers on requests.  Ensure user requirements and tasks for assigned requests are complete and thorough within ServiceNow. Utilize existing BI products (both internal and external) effectively. (Measured by observation, customer survey and customer rounding).
Complete all required training and rounding. Successfully participate in COE pillar teams. (Measured by compliance with training plan).
Demonstrate capability to leverage Excel, Tableau and Epic Cogito BI tools in developing reports and dashboards within these toolsets.  (Measured by customer survey and customer rounding).
 

Other Job-Related Information:

 

Working Conditions:

Bending - Rarely
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Occasionally
Interpersonal Communication - Frequently
Kneeling - Rarely
Lifting <10 Lbs. - Rarely
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching – Rarely
Reading - Frequently
Sitting - Consistently
Standing - Occasionally
Stooping - Occasionally
Talking - Frequently
Thinking/Reasoning - Frequently
Use of Hands - Consistently
Color Vision - Frequently
Visual Acuity: Far - Rarely
Visual Acuity: Near - Consistently
Walking – Rarely

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... 
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello" 
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist 
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... 
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met 
• Offer patients and guests priority when waiting (lines, elevators) 
• Work on improving quality, safety, and service

Respect: ALWAYS... 
• Respect cultural and spiritual differences and honor individual preferences. 
• Respect everyone's opinion and contribution, regardless of title/role. 
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... 
• Value the time of others by striving to be on time, prepared and actively participating. 
• Pick up trash, ensuring the physical environment is clean and safe. 
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... 
• Acknowledge wins and frequently thank team members and others for contributions. 
• Show courtesy and compassion with customers, team members and the community