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WELLNESS CENTER MANAGER - Xavier University Health Services

City:  Norwood
State:  OH
Job Requisition Number:  281202

WELLNESS CENTER MANAGER: The purpose of the Center Manager is to provide strategic and operational direction across various services, which may include, but is not limited to, primary care, urgent care, occupational health, student health, employee health, laboratory, pharmacy, wellness, and integrated services at a company's onsite facility. This position will provide strategic oversight to maximize efficiencies in operations and ensure clinical and service quality initiatives are consistent with TriHealth and industry standards, as well as customer expectations. This position will work collaboratively with TriHealth and company key stakeholders to provide high level guidance for operational improvements to achieve financial, clinical, and quality targets through implementation of resource management, integration, customer relationship management, and technology plan management. The Center Manager will strategically guide the population health management outcomes reporting and data analytics to capture and reflect value and return on investment for services provided. More specifically the position provides: Consulting: Works strategically and consults with key stakeholders at company to help them assess, identify, integrate and offer successful programs that influence their population’s health and productivity; he/she will act as an internal consultant and integrator for TriHealth team members and departments to ensure all parties’ initiatives and key outcomes are aligned and conveyed to all appropriate individuals. Customer Relationship Management/Business Development: Manages and maintains relationships with client company; develops appropriate on-site presence to understand the the company's culture and continually assesses the pulse of company to provide appropriate feedback to TriHealth; and regularly engages company leadership to provide relevant value resulting in business retention.


EDUCATION: Bachelor's Degree Health Administration Business or Nursing Other

EXPERIENCE: 7-10 years Professional Healthcare experience working in healthcare or business operations with progression in management responsibilities. Track record of achieving outcomes & effectively managing others. 2-3 years Experience in working in a large, complex organization and population health preferred

SPECIALIZED KNOWLEDGE: Health & productivity Mgt; Disease & Care mgt; PCMH; Health analytics/ Population Health Cost Mgt; Health plan design & employee engagement; Budgeting/ Reporting; Project mgt; Strong organizational, communication & presentation skills; Microsoft Office.

Nearest Major Market: Cincinnati

Job Segment: Relationship Manager, Urgent Care, Pharmacy, Medical, Business Development, Customer Service, Healthcare, Sales