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LEAD FRONT OFFICE SPECIALIST-DIVERSIFIED SERVICES

City:  Norwood
State:  OH
Job Requisition Number:  180487

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

LEAD FRONT OFFICE SPECIALIST-DIVERSIFIED SERVICES: This position provides quality service to patients through accurately gathering demographics and insurance information, scheduling appointments, answering, handling and screening incoming telephone calls; greeting and registering patients. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; completing daily bank deposit; day-end reconciliation duties. Some locations also require this position to complete charge/receipt-entry and charge-receipt summaries for all office-related services. This position also serves as a direct contact to the manager and a mentor to the front desk staff. Provides process changes keeping the front desk up to date.

MINIMUM REQUIREMENTS:

EDUCATION: High School Degree

EXPERIENCE: 3-4 years medical/physician office setting

SPECIALIZED KNOWLEDGE: Knowledge of medical office and computer knowledge.

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Job Title:  LEAD FRONT OFFICE SPECIALIST-DIVERSIFIED SERVICES

Department Name:  QCP UNIVERSITY STATION

Location:  QCP University Station

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day/Evening Shift

Weekend Commitment:  Yes

Holiday Commitment:  No

On-Call Commitment:  No


Nearest Major Market: Cincinnati

Job Segment: Medical, Medical Office Assistant, Front Desk, Healthcare, Administrative