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LEAD ACCOUNTS SPECIALIST

City:  Norwood
State:  OH
Job Requisition Number:  221199

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

LEAD ACCOUNTS SPECIALIST: The principal purpose of this position is to expedite positive cash flow, maximize reimbursement, and reduce or eliminate financial loss to department customers by accurate efficient timely billing, follow-up and collections of patient accounts. Responsible for the timely and accurate follow-up on all patient account balances including insurance and patient financial balances. Responsible for the processing of the specified number of accounts on a daily basis based on customer specialty and unique billing requirements. Responsible for knowing and understanding both Government and Non-government contractual billing and follow-up guidelines based on individual payers. Responsible for contacting Government, Non-government and self payers regarding lack of payment of improper payment. Resolves all incorrect payment issues and ensures that balances after insurance payments are correct based on contracts with individual payers. Demonstrates quality customer service to both internal and external customers, by providing timely and accurate information, and works to ensure that problems are resolved.

MINIMUM REQUIREMENTS:

EDUCATION: High School Degree

EXPERIENCE: 1-2 years Customer Service Collection 2-3 years CollectionSPECIALIZED KNOWLEDGE: .

TRIHEALTH VIDEO

Job Title:  LEAD ACCOUNTS SPECIALIST

Department Name:  TRIS NON HOSPITAL BILLING

Location:  Norwood

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day Shift

Weekend Commitment:  No

Holiday Commitment:  No

On-Call Commitment:  No


Nearest Major Market: Cincinnati