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FINANCIAL CLEARANCE REPRESENTATIVE II

City:  Norwood
State:  OH
Job Requisition Number:  177877

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

FINANCIAL CLEARANCE REPRESENTATIVE II: This position is responsible for verifying patient insurance, confirming benefits eligibility, performing authorization and pre-certification, calculating and estimating patient liability, collecting payments, and/or notification as required by third party coverage providers. Purpose of this job is to verify that TriHealth patient insurance information is accurate and up to date so payment will be received for services rendered. Additionally, this position requires the ability to discuss complex medical terms and prior treatment with physician office staff necessary to obtain authorization.

MINIMUM REQUIREMENTS:

EDUCATION: High School Degree Other Medical terminology course or equivalent knowledge.

EXPERIENCE: 2-3 years Customer Service Healthcare Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality. Background in managed care or patient billing. 1-2 years Technical Healthcare Requires basic understanding of office operations. How to operate a PC, keyboard, copy machines and fax machines. Experience with automated patient account system or online verification systems.

SPECIALIZED KNOWLEDGE: Knowledge of medical terminology, insurance vocabulary and processes, government and non-government third party benefits and coverage rules Understanding of the impact financial clearance services has on revenue cycle operations and financial performance .

Job Title:  FINANCIAL CLEARANCE REPRESENTATIVE II

Department Name:  TRIS INSURANCE VERIFICATION

Location:  Norwood

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day Shift

Weekend Commitment:  No

Holiday Commitment:  No

On-Call Commitment:  No


Nearest Major Market: Cincinnati

Job Segment: Medical, Customer Service Representative, Healthcare, Customer Service