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Appointment Coordinator - Primary Care Sector

City:  Norwood
State:  OH
Job Requisition Number:  240566

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

The Primary Care Appointment Coordinator is responsible for scheduling appointments for all primary care office providers, verifying patient demographics and completing the required registration of patients. The coordinator must be able to complete all points of required quality maintaining department acceptable levels and goals. Follows department scheduling and messaging protocols and exhibits exemplary customer service skills in problem resolution. Dependability in areas of attendance, punctuality and the timely performance of duties. A working knowledge of medical terminology is necessary.



EDUCATION: Graduate of an approved technical, professional, or vocational program Business Will also accept other medical/ healthcare related fields of study EXPERIENCE: Up to 1 year Previous scheduling or call center experience

SPECIALIZED KNOWLEDGE: Familiar with on line data entry/retrieval systems..


Job Title:  Appointment Coordinator - Primary Care Sector

Department Name:  TPP CCC SCHEDULING

Location:  Norwood

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day Shift

Weekend Commitment:  No

Holiday Commitment:  No

On-Call Commitment:  No

Nearest Major Market: Cincinnati

Job Segment: Medical, Call Center, Data Entry, Healthcare, Customer Service, Administrative