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City:  Montgomery
State:  OH
Job Requisition Number:  237159

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

SECURITY OFFICER UNARMED: • Patrol buildings and grounds to prevent vandalism and theft, fires, and violations of organizational policies by way of motor vehicle and foot. To ensure the safety and security of patients, parents, visitors, and employees and support a pleasant patient experience consistent with the TriHealth way. • Maintain constant communications with the Communications Center and other security personnel by two-way radio. • Ensure that only authorized personnel and others are admitted onto hospital premises; contact unauthorized persons for questions, routing or detainment appropriate to the circumstance. • Report safety and fire hazards observed on routine patrols and inspections; look for violations of the Joint Commission, OSHA, NFPA and Fire Code safety violations. • Officers may be assigned On-Call responsibilities and may be reassigned to other locations and work schedules including weekends and holidays as needed to fulfill mission of department. • Respond to and investigate routine complaints reported by patients, parents, visitors and team members and implement service recovery as appropriate. File appropriate documentation by the end of the shift. • Conduct follow-up investigations as directed and file appropriate reports by the end of the shift. Pass on relevant information to others during shift huddles. • Emergency Response to distress calls, panic alarms and emergency calls for disorderly conduct, disruptive persons or combative patients within 3 minutes of activation. • Assist clinical staff with patient restraint; monitor combative or potentially combative patients as directed. Physically restrain patients as instructed by the appropriate clinical staff members and non-patients when circumstances dictate. • Respond to safety emergencies; evaluate the situation and act appropriately with TriHealth policy guidelines. • Serve as a source of authority for safety and violations of policies; constantly maintain high visibility. Provide help in times of emergency and stress. • Act as liaison and partner with police and fire agencies as needed. • Direct traffic within TriHealth campuses and control parking of all patients, parents, visitors and team members. • Enforce hospital parking rules and issue parking violations to illegally parked vehicles. • Escort patients, parents, visitors and team members to and from parking areas as needed. • Control access for TriHealth entities and perform all necessary locking and unlocking within the various buildings and grounds. • Enter and maintain current information in all Security logs and forms. Act as a resource of information for patients, parents, visitors and team members. • Provide information, including directions and parking. • Enforce TriHealth policies and procedures.



EDUCATION: High School Degree or GED

EXPERIENCE: 1-2 years Technical Criminal Justice 1-2 years Customer Service Other Private security or police experience or military preferred

SPECIALIZED KNOWLEDGE: Excellent communication and customer service skills.



Department Name:  NRTH SECURITY

Location:  Bethesda North Hospital

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Shift Varies

Weekend Commitment:  Yes

Holiday Commitment:  Yes

On-Call Commitment:  Yes

Nearest Major Market: Cincinnati