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Front Office Specialist/ Phone Triage- Family Practice (Monfort Heights)- Full Time

City:  Monfort Heights
State:  OH
Job Requisition Number:  259961

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

TriHealth is actively recruiting for a Front Office Specialist for our Western Family Practice in Monfort Heights, Ohio.


This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; completing daily bank deposit; day-end reconciliation duties. Some locations also require this position to complete charge/receipt-entry and charge-receipt summaries for all office-related services.


To be qualified for this position, you must meet the following minimum requirements:

  • EDUCATION: High School Degree
  • EXPERIENCE: 3-4 years in a related field
  • DEPARTMENT SPECIFIC QUALIFICATIONS: Skilled in multi-tasking and prioritizing. Ability to connect with patients and make them feel welcome in the practice. Experience in medical office preferred. Looking for a team player that takes initiative and has a willingness to provide insight and ideas on how to continue to improve our day-to-day processes.



Job Title:  Front Office Specialist/ Phone Triage- Family Practice (Monfort Heights)- Full Time

Department Name:  TPP WESTERN FAMILY

Location:  Physician Practices

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day Shift

Weekend Commitment:  Yes

Holiday Commitment:  No

On-Call Commitment:  No

Nearest Major Market: Cincinnati

Job Segment: Medical Office Assistant, Family Medicine, Clinic, Palliative, Hospice, Administrative, Healthcare