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SCHEDULING AND RESULTS COORDINATOR I

City:  Cincinnati
State:  OH
Job Requisition Number:  266448

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

SCHEDULING AND RESULTS COORDINATOR I: This position is responsible to manage phone intake of customers while maximizing the available scheduling opportunities for TriHealth Occupational Medicine. In addition, the position will coordinate the results process by ensuring results are delivered to the customer in a timely and secure manner. Provides excellent customer service; answers questions and resolves issues while gathering information; enters registration data into the computer; schedules appointments; anticipates callers' needs; provides information; determines and triages calls; explains services; communicates effectively. and holds a comprehensive knowledge of all Occupational Medicine services.

MINIMUM REQUIREMENTS:

EDUCATION: High School Degree

EXPERIENCE: 1-2 years medical/physician office setting

SPECIALIZED KNOWLEDGE: Proficiency in spelling, grammar, typing and transcription skills; accurate data entry skills, basic mathematical skills, communication and interpersonal skills.

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Job Title:  SCHEDULING AND RESULTS COORDINATOR I

Department Name:  BHCR CORP HLTH ADMN SVCS

Location:  Corporate Health

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day Shift

Weekend Commitment:  No

Holiday Commitment:  No

On-Call Commitment:  No


Nearest Major Market: Cincinnati

Job Segment: Data Entry, Clinic, Hospice, Palliative, Scheduler, Administrative, Healthcare, Customer Service