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REFERRAL CENTER COORDINATOR- FT Day Shift

City:  Cincinnati
State:  OH
Job Requisition Number:  181085

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

REFERRAL CENTER COORDINATOR: This position is a multi-functional position that serves under supervision: supports staff, management, and medical personnel with executing specific duties essential to the service or business being provided by the department/organization. Clerical duties include: answering of telephones, routing of incoming calls, problem resolution, and customer service. These duties include receiving, processing and data entry of referrals from all internal and external referral sources, coordinating and scheduling admission appointments, recordkeeping, correspondence, and patient contact. Other duties of a clerical nature essential to the specific business unit may also be included as assigned. Acknowledges the work of the department as a shared responsibility and participates fully.

 

MINIMUM REQUIREMENTS:

EDUCATION: High School Degree or GED

EXPERIENCE: 1-2 years Customer Service

SPECIALIZED KNOWLEDGE: Computer proficiency in MS Office, Medical terminology, verbal and written communication, customer service, negotiation skills, and independent thinker.

DEPARTMENT SPECIFIC QUALIFICATIONS: This position is with Hospice of Cincinnati's Patient Registration team. The hours are 9:00a-5:30pm and requires one weekend per month with 8:30a -5:00pm hours.

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Job Title:  REFERRAL CENTER COORDINATOR- FT Day Shift

Department Name:  HOC PATIENT REGISTR.

Location:  Blue Ash

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day Shift

Weekend Commitment:  Yes

Holiday Commitment:  Yes

On-Call Commitment:  No


Nearest Major Market: Cincinnati

Job Segment: Medical, Clerical, Clinic, Hospice, Palliative, Healthcare, Administrative