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GUEST AMBASSADOR

City:  Cincinnati
State:  OH
Job Requisition Number:  180306

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

GUEST AMBASSADOR: This position is responsible for the following functions: Greet visitors coming to the facility in a positive friendly manner. Aid and assist with wheelchair and transportation if needed. Provide directional and informational support. Ensure patients are scheduled for appropriate outpatient testing prior to leaving. Market and answer questions on all TriHealth services ie Priority Cares, imaging, mammography, physician practices, specialty practices, locations of all center. Promote TriHealth successes ie BN and GSH ranking 1 and 2 in Cincinnati. Develop positive relationships with Physicians, staff, patients and family members that practice or visit the site in which this individual is located. Serve as a liaison between office and facility. Report issues with facility to Property Management. Ensure lobby and outside area are a clean safe environment. Call police/squad when needed. Demonstrate maturity in handling interactions with people of all ages, and ability to relate to all and handle emergent situations.

MINIMUM REQUIREMENTS: .

EDUCATION: High School Degree

EXPERIENCE: 2-3 years Customer Service in a related field

SPECIALIZED KNOWLEDGE: Excellent communication and customer service skills. Ability to act quickly and appropriately in emergent situations (patient falls etc).

TRIHEALTH VIDEO

Job Title:  GUEST AMBASSADOR

Department Name:  TRIS COMMUNICATION SUPPORT

Location:  Glenway

Hourly/Salaried:  Hourly

Employment Status: Optional Position

Bi-Weekly Hours:8

Shift: Day Shift

Weekend Commitment:  No

Holiday Commitment:  No

On-Call Commitment:  No


Nearest Major Market: Cincinnati

Job Segment: Mammography, Healthcare