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Front Office Specialist- Physician Practice (White Oak)- Full Time- Day Shift

City:  Cincinnati
State:  OH
Job Requisition Number:  284403

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

TriHealth is actively recruiting for a Front Office Specialist for our Physician Practice team in White Oak.


This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; completing daily bank deposit; day-end reconciliation duties. Some locations also require this position to complete charge/receipt-entry and charge-receipt summaries for all office-related services.


To be qualified for this position, you must meet the following minimum requirements:

  • EDUCATION: High School Degree
  • EXPERIENCE: 3-4 years in a related field 
  • DEPARTMENT SPECIFIC QUALIFICATIONS: Strong customer Service experience and ability to follow ALWAYS behaviors.  Ability to work in Epic to register patients accurately is a plus.  Flexibility, understands teamwork, quick learner



Job Title:  Front Office Specialist- Physician Practice (White Oak)- Full Time- Day Shift

Department Name:  TPP WHITE OAK

Location:  Colerain

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day Shift

Weekend Commitment:  Yes

Holiday Commitment:  No

On-Call Commitment:  No

Nearest Major Market: Cincinnati

Job Segment: Clinic, EMR, Hospice, Palliative, Physician, Healthcare