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FRONT OFFICE SPECIALIST-DIVERSIFIED SERVICES

City:  Cincinnati
State:  OH
Job Requisition Number:  187805

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

FRONT OFFICE SPECIALIST-DIVERSIFIED SERVICES: This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; completing daily bank deposit; day-end reconciliation duties. Some locations also require this position to complete charge/receipt-entry and charge-receipt summaries for all office-related services.

MINIMUM REQUIREMENTS:

EDUCATION: High School Degree.

EXPERIENCE: 3-4 years in a related field.

DEPARTMENT SPECIFICS: Department Specific Qualifications Holiday commitment is MLK Day. Rotation is used for weekend coverage; typically an every third weekend rotation for Saturday mornings. This position is primarily (50-60%) answering the phone lines for a busy, 5-provider practice. Patient check-in and check-out is also a primary role. Other duties may include scanning, form completion and the like. Teamwork, flexibility and excellent communication a must. Attention to detail, good with excel, will be working with reports.

TRIHEALTH VIDEO

Job Title:  FRONT OFFICE SPECIALIST-DIVERSIFIED SERVICES

Department Name:  TPP WESTERN HILLS

Location:  Glenway

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:72

Shift: Day Shift

Weekend Commitment:  Yes

Holiday Commitment:  Yes

On-Call Commitment:  No


Nearest Major Market: Cincinnati