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Behavioral Health Referral Coordinator- Full Time

City:  Cincinnati
State:  OH
Job Requisition Number:  278419

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

TriHealth is actively recruiting for a Referral Coordinator for our Behavorial Health team in Cincinnati, Ohio. 


This position's duties include: being the specialty department's referral outreach navigator that properly identifies the patient, verifies specialty referral that has been ordered, answers questions regarding type of specialist referral, and is knowledgeable regarding specialists scheduling protocols and locations. This position serves as the point of contact for referring providers, patients, and families. Performs outreach calls for specialty practice referrals, completes and maintains appropriate referral documentation in EPIC, utilizes scripting to support consistent messaging. Addresses referrals in a timely manner. Coordinate patient information necessary for a successful referral handoff and patient care. This position will develop and maintain relationships with department providers and offices.


To be qualified for this position, you must meet the following minimum requirements:

  • EDUCATION: High School Degree or GED Other Physician practice setting or medical call center None Equivalent experience in specialty area to support the navigation role.
  • EXPERIENCE: Up to 1 year Clerical Physician practice
  • SPECIALIZED KNOWLEDGE: Front office and back office operations for a physician practice, EMR, and Microsoft office.



Job Title:  Behavioral Health Referral Coordinator- Full Time


Location:  Good Sam MOB

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day Shift

Weekend Commitment:  No

Holiday Commitment:  No

On-Call Commitment:  No

Nearest Major Market: Cincinnati

Job Segment: Behavioral Health, Patient Care, Call Center, EMR, Clerical, Healthcare, Customer Service, Administrative