Training Specialist II - Hospice of Cincinnati
- Req Number: 302319
- Job Type: Full time
- Address: 4310 Cooper Rd
- City, State: Blue Ash, OH
- Posted Date: 5/30/2025
| Job Overview: This position prepares, conducts, and coordinates training programs for employees and management. Has advanced level knowledge of and experience with instructional needs assessment, design and evaluation. Uses good interpersonal communication skills and develops collaborative relationships with peers and customers. Exhibits creative problem solving and initiative in managing change and independently performs responsibilities and day to day tasks. Job Requirements: Bachelor's Degree in education, business Equivalent experience accepted in lieu of degree Practical knowledge of fourth generation data base management system Object code Windows based technology and open architecture systems platforms 5-7 years experience Professional in Healthcare or training related to the area of education being supported Job Responsibilities: Plans and conducts training programs for TriHealth employees and management which are high level, meet the identified needs and support organizational or departmental objectives. Applies adult learning principles and training methodologies. Develops and implements a plan for professional develop. Develops collaborative relationships and contributes to an environment that promotes teamwork. Demonstrates the skill and flexibility to respond appropriately and quickly to unanticipated changes. Participates in the assessment of customer and organizational needs. Prioritizes learning needs in collaboration with customers and peers as applicable. Contributes to sound fiscal and time management within Corp Ed through efficient practices in the planning and delivery of training services. Supports the evaluation of training delivery and outcomes. Initiates activities to improve quality and services in response to evaluation feedback. Other Job-Related Information: Working Conditions: Climbing - Rarely Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Kneeling - Rarely Lifting 50+ Lbs. - Rarely Lifting <50 Lbs. - Occasionally Pulling - Rarely Pushing - Rarely Reaching - Rarely Sitting - Frequently Standing - Rarely Stooping - Rarely Talking - Consistently Use of Hands - Frequently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community |
