Specialty Care Coordinator - Women's Health

TriHealth Women’s Services is committed to providing compassionate, inclusive care for women at every stage of life. As part of Cincinnati’s largest network of Women’s Health providers, our collaborative, team‑based culture allows us to deliver exceptional and comprehensive care. We value every woman’s unique story and offer services ranging from adolescent gynecology and maternity to high‑risk obstetrics, infertility, and menopause support. Join us and help make a lasting impact on the health and well‑being of women in our community.

Location: Good Samaritan Hospital 

Schedule: Full-time days. No weekend, holiday, or on-call commitments. 

Benefits: https://careers.trihealth.com/what-we-offer/benefits *Please note: OPTIONAL positions are not eligible for TriHealth benefits* 

We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Job Overview:

The responsibility includes coordination and oversight of the ongoing Multidiscipliary Clinics including collaboration with multispecialties, patients and caregivers. Responibilities also include coordination and management of prescribed oral medications including prior authorizations, patient assistance, monitoring of oral compliance, etc.

Job Requirements:

Bachelor's Degree Graduate of an approved technical, professional, or vocational program in Healthcare; i.e. Medical Assisting, Surgical Technology, Health Administration, or similar (Required)
3 - 4 years experience Physicians Practice Setting (Required)
Front office and back office operations of a physician practice, EMR and microsoft office 
Participation in a National Professiona Organization is desired

Job Responsibilities:

TRACKING: Coordinator will track necessary metrics and data, look for trends, and areas of improvement. 
EDUCATION/AWARENESS: Coordinator will work to ensure patients understand treatment and management plans under the direct guidance of providers and physicians. 
COLLABORATION: Works with a team of individuals for brainstorming, group discussions, and problem solving. Using a multidisciplinary approach to allow specialist from different departments to work together. 
NAVIGATION/COORDINATION: Coordinates patient care across multiple healthcare providers to ensure they receive the best quality of care. Responsible for exchanging information between all participants in patients care. Ensuring resources are available to carry out the patients care. 
PATIENT ADVOCACY: Coordinator will identify, review and make available medically reviewed educational resources for patients. Coordinator will identify barriers to care and then search for interventions to overcome such barriers, including financial aid, grant funding, support groups, etc.

Working Conditions:

Bending - Occasionally 
Climbing - Rarely 
Concentrating - Frequently 
Continuous Learning - Frequently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Frequently 
Interpersonal Communication - Frequently 
Kneeling - Occasionally 
Lifting <10 Lbs. - Frequently 
Lifting <50 Lbs. - Occasionally 
Pulling - Occasionally 
Pushing - Occasionally 
Reaching - Frequently 
Reading - Frequently 
Sitting - Frequently 
Standing - Frequently 
Stooping - Occasionally 
Talking - Consistently 
Thinking/Reasoning - Consistently 
Use of Hands - Consistently 
Color Vision - Consistently 
Visual Acuity: Far - Frequently 
Visual Acuity: Near - Frequently 
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... 
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello" 
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist 
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... 
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met 
• Offer patients and guests priority when waiting (lines, elevators) 
• Work on improving quality, safety, and service

Respect: ALWAYS... 
• Respect cultural and spiritual differences and honor individual preferences. 
• Respect everyone's opinion and contribution, regardless of title/role. 
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... 
• Value the time of others by striving to be on time, prepared and actively participating. 
• Pick up trash, ensuring the physical environment is clean and safe. 
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... 
• Acknowledge wins and frequently thank team members and others for contributions. 
• Show courtesy and compassion with customers, team members and the community