Manager Identity Access Management

Job Overview:

Under the general supervision and direction of the Technology Operations Director, the Identity Access Management (IAM) Manager oversees the strategy, implementation and maintenance of IAM systems and processes. They are responsible for overseeing TriHealth's IAM program, ensuring secure and efficient access to systems, applications, and data. Responsibilities include developing IAM policies, managing user access, monitoring compliance, conducting risk assessments, and staying updated on evolving security threats. The IAM Manager plays a crucial role in cybersecurity by ensuring that only authorized users have the right level of access at the right time. They are responsible for the strategic and operational management of cloud access strategy and managing the provisioning work and roles in the cloud. They also collaborate with other departments to maintain security while supporting business operations. 

This role is a Work From Home hybrid setup. The role requires weekly attendance to onsite Manager Meeting currently held on Monday. The meeting is located on Montgomery Rd. near Bethesda North Hopsital 

Job Requirements:

Bachelor's degree in computer science. (Required) 
Equivalent experience accepted in lieu of degree
5-7 years of IT Security/Identity Management experience.
2-3 years of IT Security/Identity Management Leadership experience.
Experience with cloud strategy and innovation strongly desired.
In-depth knowledge of identity and access management concepts, such as SSO, role-based access control, and identity federation.
Experience with identity and access management tools, such as Active Directory, LDAP, and Azure AD.
Strong understanding of authentication protocols, such as SAML, OAuth, and Kerberos.
Familiarity with networking concepts like firewalls, VPNs, and DNS.
Experience with programming languages, such as Java, Python, and PowerShell.
Ability to troubleshoot technical issues related to identity and access management.
Willingness to learn new technologies and keep up with industry trends.
Strong technical skills, including experience with identity and access management solutions
Familiarity with best practices and compliance standards.
Strong project management skills.
Experience with SQL databases.
Experience in IT security or associated field
Communication: able to converse complex technical matters with non-technical staff. You should also be able to effectively communicate with other IT team members.
Interpersonal skills: able to build relationships with other members of the organization, such as the security team, the IT team, and business users.
Organizational skills: detail oriented, and able to accomplish various tasks simultaneously.
Problem-solving skills: able to identify and resolve complex issues.
Time-management skills: able to work under pressure, prioritize tasks, and meet deadlines.
 

Job Responsibilities:

Manages provisioning/Identity Access Management direct report team. Manages user access to systems, applications, and data. Collaborates with other departments to ensure secure access to systems and data.
Develops and implements and IAM program with policies and procedures. This includes developing secure and innovative IAM strategy and IAM vendor selection and oversight.
Provides strategic and operational leadership to manage access controls and provisioning as part of Information System cloud transformation work.
Stays up to date on evolving threats, technologies, and solutions.
Escalates and resolves issues in a timely manner.
Trains users on policies and procedures.
Monitors compliance with policies, regulations, and customer requirements.

Role includes on-call rotation and availability to team for escalations as needed 
 

Other Related Information:

Working Conditions:

Bending - Rarely
Climbing - Rarely 
Concentrating - Consistently 
Continuous Learning - Consistently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Consistently 
Interpersonal Communication - Consistently 
Kneeling - Rarely 
Lifting <10 Lbs. - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Rarely
Pulling - Rarely 
Pushing - Rarely
Reaching - Rarely
Reading - Consistently
Sitting - Consistently 
Standing - Frequently 
Stooping - Rarely
Talking - Consistently 
Thinking/Reasoning - Consistently 
Use of Hands - Consistently 
Color Vision - Consistently 
Visual Acuity: Far - Consistently 
Visual Acuity: Near - Consistently 
Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... 
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello" 
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist 
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... 
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met 
• Offer patients and guests priority when waiting (lines, elevators) 
• Work on improving quality, safety, and service

Respect: ALWAYS... 
• Respect cultural and spiritual differences and honor individual preferences. 
• Respect everyone's opinion and contribution, regardless of title/role. 
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... 
• Value the time of others by striving to be on time, prepared and actively participating. 
• Pick up trash, ensuring the physical environment is clean and safe. 
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... 
• Acknowledge wins and frequently thank team members and others for contributions. 
• Show courtesy and compassion with customers, team members and the community