Scheduling Associate - Primary Care - OPTIONAL

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

APPOINTMENT COORDINATOR-DIVERSIFIED SERVICES: The appointment coordinator is responsible for scheduling appointments for all office providers, verifying patient demographics and completing the required registration of patients. The coordinator must be able to complete all points of required quality maintaining department acceptable levels and goals. Follows department scheduling and messaging protocols and exhibits exemplary customer service skills in problem resolution. Dependability in areas of attendance, punctuality and the timely performance of duties. A working knowledge of medical terminology is necessary.

MINIMUM REQUIREMENTS:

EDUCATION: Graduate of an approved technical, professional, or vocational program Business Will also accept other medical/ healthcare related fields of study

EXPERIENCE: Up to 1 year Previous scheduling or call center experience

SPECIALIZED KNOWLEDGE: Familiar with on line data entry/retrieval systems..

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Job Title:  Scheduling Associate - Primary Care - OPTIONAL

Department Name:  TPP CCC SCHEDULING

Location:  Norwood

Hourly/Salaried:  Hourly

Employment Status: Optional Position

Bi-Weekly Hours:16

Shift: Day Shift

Weekend Commitment:  Yes

Holiday Commitment:  No

On-Call Commitment:  No