ACCOUNT SPECIALIST II

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

ACCOUNT SPECIALIST I:

• This position’s principal purpose is to expedite positive cash flow, maximize reimbursement, and reduce/eliminate financial loss to department customers by efficient billing, follow-up and collections of patient accounts.
• Duties include: Submit charge information into appropriate system; Follow-up on patient account balances including insurance/patient financial balances; Process the specified number of accounts on a daily basis based on customer specialty and unique billing requirements;
• Contact payers regarding payment; Resolve incorrect payment issues and ensure balances after insurance payments are correct, including entry of corrections into systems; Reconcile monthly reports; Demonstrate quality customer service to internal/external customers.
• This team member will work directly in Hospital Billing Denial's Department.
• In charge of understanding both Government & Non Government Contractual billing and Follow-up guidelines, based on individual payers; Responsible for contacting Government, Non Government & Self payers regarding lack of payment or improper payment; Resolves all incorrect payment issues and ensures that balances after insurance payments are correct based on contracts with individual payers;

MINIMUM REQUIREMENTS:

EDUCATION: High School Degree

EXPERIENCE: 3-4 years in a related field

SPECIALIZED KNOWLEDGE: Specialized knowledge in Medicaid/Medicare billing, and other payer sources.

TRIHEALTH VIDEO

Job Title:  ACCOUNT SPECIALIST II

Department Name:  TRIS PATIENT ACCOUNTING

Location:  Norwood

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day Shift

Weekend Commitment:  No

Holiday Commitment:  No

On-Call Commitment:  No