ACCESS ASSOCIATE BETHESDA BUTLER OPTIONAL SHIFTS VARY

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

This position works at Bethesda Butler in Hamilton/West Chester as needed, can turn into PT or FT. 

ACCESS ASSOCIATE: Performs Scheduling or Registration functions in a timely and accurate manner: working with TH ancillary departments to coordinate care and communicate with patients and physicians/offices to obtain information necessary to schedule and/or register patients. Provide excellent customer service and answer patient questions and resolve issues. Collect of copays, standard deposits and deductibles. SCHEDULING: schedule physician ordered tests in accordance with department guidelines; correlate medical diagnosis with ordered tests/procedures for medical necessity purposes that is required to receive reimbursement. REGISTRATION: educate patients on TH required legal compliance paperwork and provide financial triage (can properly direct patient with financial questions and explain concepts of insurance). MINIMUM REQUIREMENTS: EDUCATION: High School Degree or GED

EXPERIENCE: 1-2 years Customer Service

SPECIALIZED KNOWLEDGE: Experience in fast paced, customer driven environment; Ability to operate multiple computer applications; Excellent verbal and written skills; Typing speed of 35 w.p.m. Medical terminology required within first year of employment if not already taken..

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Job Title:  ACCESS ASSOCIATE BETHESDA BUTLER OPTIONAL SHIFTS VARY

Department Name:  BTLR ADMITTING/REGISTRATION

Location:  Butler County

Hourly/Salaried:  Hourly

Employment Status: Optional Position

Bi-Weekly Hours:0

Shift: Shift Varies

Weekend Commitment:  Yes

Holiday Commitment:  Yes

On-Call Commitment:  Yes