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APPOINTMENT COORDINATOR-DIVERSIFIED SERVICES

City:  Cincinnati
State:  OH
Job Requisition Number:  176181

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

APPOINTMENT COORDINATOR-DIVERSIFIED SERVICES: The appointment coordinator is responsible for scheduling appointments for all office providers, verifying patient demographics and completing the required registration of patients. The coordinator must be able to complete all points of required quality maintaining department acceptable levels and goals. Follows department scheduling and messaging protocols and exhibits exemplary customer service skills in problem resolution. Dependability in areas of attendance, punctuality and the timely performance of duties. A working knowledge of medical terminology is necessary.

MINIMUM REQUIREMENTS:

EDUCATION: Graduate of an approved technical, professional, or vocational program Business Will also accept other medical/ healthcare related fields of study EXPERIENCE: Up to 1 year Previous call center experience in a call center environment.

SPECIALIZED KNOWLEDGE: Familiar with on line data entry/retrieval systems..

DEPARTMENT SPECIFICS:Very busy pediatric practice. Opened 364 days a year.  Answering multi-line phones, scheduling appointments for 12 providers, running/working reports from EMR as well as other admin duties.

Job Title:  APPOINTMENT COORDINATOR-DIVERSIFIED SERVICES

Department Name:  QCP GLENWAY PEDS

Location:  QCP Glenway Pediatrics

Hourly/Salaried:  Hourly

Employment Status: Full Time Position

Bi-Weekly Hours:72

Shift: Day Shift

Weekend Commitment:  Yes

Holiday Commitment:  Yes

On-Call Commitment:  No


Nearest Major Market: Cincinnati

Job Segment: Medical, Pediatric, Call Center, Data Entry, Healthcare, Customer Service, Administrative